Shipping & Returns

💫 Fast & Secure Delivery Across Pakistan

At Scent Bank, we deliver premium imported-oil perfumes to your doorstep anywhere in Pakistan — safely, quickly, and with care.

All our perfumes are eligible for Cash on Delivery (COD) so you can shop with confidence.

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📦 Shipping Details

Delivery Time: 2–5 working days
Shipping Charges: Flat Rs. 250 nationwide
Free Shipping: On orders above Rs. 10,000
Coverage: We deliver nationwide across all major cities and towns
Dispatch Time: Orders placed before 3 PM are processed the same day

You will receive a confirmation message once your order is shipped.

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💳 Payment Method

We currently accept Cash on Delivery (COD) only.

Please make sure your contact number and delivery address are correct before confirming your order.

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🔄 Return & Exchange Policy

Customer satisfaction is our top priority.
We accept returns or exchanges only if:

• You receive the wrong product

• Your perfume arrives damaged or leaked

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Conditions for Return

• Return Window: 48 hours after product delivery

• Perfume must be unused, sealed, and in original packaging

• You must send a short video or photo of the issue for verification

Once approved, we will arrange a replacement or refund according to your preference.

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💌 How to Request a Return

WhatsApp: +92 321 3216659
Email: info@scentbank.pk

Please include your order number and a short description of the issue.